Effective date: July 26, 2026
Last updated: September 4, 2026
Hands On Deck Inc. (“Hands On Deck,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://www.handsondeckgb.org, contact us, subscribe to communications, register for a program or event, sign a participation agreement or waiver, make a purchase or donation, create or use an account or membership, or otherwise interact with our services.
This policy applies to information handled by Hands On Deck. Some services are provided by third parties, including WordPress, Pressable, First Mate, Stripe, Smartwaiver, Give Lively, and Google. Those providers may collect and process information under their own privacy policies.
1. Information We Collect
Depending on how you interact with us, we may collect contact and communication information; newsletter and marketing information; program, class, and event information; participation agreements, waivers, and media choices; purchase, membership, and account information; donation information; payment information; and website, device, analytics, and cookie information.
When an adult participant, parent, guardian, school, or authorized adult registers for a class, camp, event, field trip, membership, or other program, we or our service providers may collect the participant’s and registering adult’s names and contact information; the participant’s age or date of birth and selected demographic information; school, group, class, program, scheduling, and attendance information; parent or guardian information and relationship to a minor participant; information needed to administer the program, prepare appropriate materials, or communicate about participation; and purchase, package, payment, and transaction information.
For some programs, a parent, guardian, or adult participant may be asked to complete an electronic agreement or waiver through Smartwaiver. Please do not provide medical, health, or other sensitive information unless a form specifically requests it and it is reasonably necessary for the program.
Donations are processed through Give Lively and its payment processors. Payment-card and other financial-account information is collected and processed by payment providers such as Stripe and the payment processors used by Give Lively. Hands On Deck does not intend to receive or store complete payment-card numbers or security codes.
2. How We Use Information
- respond to questions and requests;
- register participants and administer classes, camps, events, memberships, and other programs;
- communicate with parents, guardians, participants, schools, organizations, customers, members, volunteers, and donors;
- process purchases, donations, registrations, memberships, refunds, and other transactions;
- maintain participation agreements, waivers, consent records, and attendance or program records;
- provide products, kits, services, customer support, and member access;
- send newsletters and other communications you requested;
- operate, secure, troubleshoot, and improve our website and services;
- prevent fraud, misuse, and security incidents;
- maintain records required for accounting, tax, insurance, safety, or legal purposes; and
- comply with applicable law and protect the rights, safety, and property of participants, visitors, Hands On Deck, and others.
3. How We Disclose Information
We may disclose personal information to service providers that help us operate our services; to instructors, staff, authorized volunteers, program partners, schools, organizations, or program sponsors when reasonably necessary; when required by valid legal process; when reasonably necessary to protect rights, safety, security, or property; or in connection with an organizational transaction subject to appropriate protections. Hands On Deck does not sell or rent personal information.
4. Service Providers and External Platforms
- WordPress and Pressable, for website publishing and hosting;
- First Mate, for classes, scheduling, registration, customer access, and related services;
- Stripe, for applicable payment processing;
- Smartwaiver, for electronic participation agreements, minor-participant information, media choices, and signatures;
- Give Lively, for donations and donor records; and
- Google, for services such as Maps, Calendar, and reCAPTCHA.
When you use an external service or follow a link to another website, that provider’s privacy policy and terms also apply. Hands On Deck does not control every privacy or security practice of third-party services.
5. Children’s and Minor Participants’ Information
Hands On Deck provides programs for children and teens, but our online registration, payment, and waiver processes for minors are intended to be completed by a parent, legal guardian, school, or other authorized adult.
Children under 13 should not submit personal information directly through our website, create an account, subscribe to communications, or complete a registration or waiver without a parent or guardian. If we learn that personal information was collected online directly from a child under 13 without appropriate authorization or consent, we will take reasonable steps to review and delete it as required.
6. Photographs, Video, and Audio
Hands On Deck may create or use photographs, video, or audio of programs and participants for educational, documentary, fundraising, or promotional purposes when we have an appropriate release or other authorization. Choices concerning media use may be recorded through a participation agreement or waiver.
7. Cookies and Your Choices
Necessary cookies may support functions such as navigation, security, account access, shopping cart, and checkout. Analytics or performance cookies may help us understand website traffic and interactions. You can control cookies through your browser settings. Restricting cookies may affect website features, account access, analytics, embedded services, or checkout.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purpose for which it was collected and for legitimate operational, accounting, tax, insurance, safety, dispute-resolution, and legal requirements. Retention periods vary by record type. When information is no longer reasonably necessary, we delete it or securely dispose of it as appropriate.
9. Security
We use reasonable administrative, technical, and physical measures designed to protect personal information. We also rely on service providers to secure information they process. No website, transmission method, or storage system can guarantee complete security.
10. Your Choices and Requests
You may contact us to ask what personal information Hands On Deck maintains about you or your child; request correction of inaccurate information; request deletion, subject to legal, insurance, accounting, safety, and recordkeeping obligations; withdraw from newsletter or marketing communications; or ask a question about this policy or our privacy practices.
11. Changes to This Policy
We may update this Privacy Policy when our programs, website, service providers, or legal obligations change. We will post the revised policy with a new “Last updated” date.
12. Contact Us
Hands On Deck Inc.
975 Parkview Rd., Suite 15
Green Bay, WI 54304
(920) 425-4338
info@handsondeckgb.org